Running a small business means wearing every hat in the building. You handle sales, customer service, bookkeeping, and somewhere in between all of that, you’re supposed to maintain a professional web presence. Most business owners we talk to didn’t start their company because they wanted to manage websites. They started because they’re great at what they do — whether that’s landscaping, counseling, ministry, or selling handmade goods.
That’s where NorthMac Services comes in. We exist to handle the technical side of your online presence so you can focus on the work that actually matters to you.
But what exactly do we offer? Let’s walk through it.
Managed Website Service
This is the core of what we do, and it’s built around a simple idea: your website shouldn’t be a one-time project that slowly falls apart. It should be a living part of your business that grows with you.
Traditional web design works like a construction contract. You pay a large upfront fee, someone builds your site, and then they hand you the keys. From that point forward, you’re on your own. Updates, security patches, hosting renewals, broken plugins — all of it lands in your lap. And when something inevitably goes wrong six months later, you’re either scrambling to fix it yourself or paying emergency rates to get help.
Our managed website model flips that entire approach. Instead of a big upfront cost, you pay a predictable monthly fee that covers everything. Design. Hosting. Maintenance. Updates. Support. It’s all included, and it’s all handled by our team.
We offer several tiers depending on the size and complexity of your needs. A simple brochure-style site for a local service business looks different from a content-heavy site for a growing ministry, and our pricing reflects that. Every tier includes the fundamentals — reliable hosting, SSL security, regular backups, and ongoing support.
The real benefit here isn’t just cost savings, though those are real. It’s peace of mind. You never have to wonder whether your site is up, whether it’s secure, or whether that plugin update is going to break something. We monitor it. We handle it. You focus on your business.
Website Maintenance and Updates
Even if we didn’t build your original site, we can take over its care. Plenty of our clients come to us after a bad experience with another designer or agency. Maybe the site was built well initially but has been neglected. Maybe it’s running on outdated software with security vulnerabilities. Maybe the previous developer just disappeared.
We step in, audit what’s there, and bring it up to standard. From that point forward, we handle all the routine maintenance — WordPress core updates, plugin updates, theme patches, performance optimization, and security hardening. When you need content changes, you reach out to us and we take care of it. No ticketing systems, no waiting in a queue behind enterprise clients. Just direct communication and fast turnaround.
This is especially valuable for business owners who’ve been burned before. You shouldn’t have to become a web developer just to keep your site running. That’s our job.
Hosting That Actually Works
We bundle hosting into our managed website packages because we’ve seen what happens when it’s treated as an afterthought. Cheap shared hosting leads to slow load times, frequent downtime, and security risks. Business owners sign up for a $5/month hosting plan, and then wonder why their site takes four seconds to load or goes down every other week.
Our hosting infrastructure is selected specifically for performance and reliability. Every site we manage runs on fast, secure servers with automatic backups and SSL certificates included. We monitor uptime proactively, which means we often catch and fix issues before you even notice them.
There’s no separate hosting bill to track, no renewal surprises, and no confusing cPanel dashboards. It’s all part of the package.
Tech Support for Small Businesses
Websites don’t exist in a vacuum. They connect to email services, CRM tools, payment processors, scheduling software, and dozens of other systems. When something breaks in that chain, most small business owners don’t know where to start troubleshooting.
We provide general tech support as part of our relationship with clients. That might mean helping you configure your business email, troubleshooting a form integration, setting up Google Analytics, or advising on which tools actually make sense for your situation. We’re not trying to upsell you on services you don’t need. We’re trying to make sure the technology you already use actually works the way it should.
Think of it as having a tech-savvy friend on speed dial — except this friend actually knows what they’re doing and is contractually obligated to help.
Who We Work With
We serve small businesses and ministries primarily. Our sweet spot is organizations with one to ten people who need a professional online presence but don’t have the budget or desire to manage an in-house web team.
Our clients include local service businesses, churches, nonprofit ministries, coaches, consultants, and creators. What they have in common is straightforward: they want their website to work well, look professional, and not require their constant attention.
If that sounds like you, we should talk.
We also work with a number of faith-based organizations. I have deep roots in ministry and understand the unique needs and budget constraints that churches and ministries face. That perspective shapes how we approach those relationships — with patience, flexibility, and genuine investment in the mission.
Getting Started
The process is simple. Reach out through our contact page or give us a call. We’ll have a conversation about what you need — no pressure, no hard sell. If we’re a good fit, we’ll recommend the right managed website tier and get started. Most new sites launch within two to four weeks, and maintenance takeovers can often begin within a few days.
There are no long-term contracts. Our managed websites run month to month because we believe we should earn your business every single month. If we’re not delivering value, you’re free to leave. That structure keeps us accountable and keeps you in control.
Your website is often the first impression someone has of your business. It should reflect the quality of what you do — and it should work reliably without demanding your constant attention. That’s what NorthMac Services delivers, month after month.
Ready to stop worrying about your website? Get in touch and let’s figure out the right plan for you.
